Practical information
On this page you will find information about staying at our park. If you have any questions after reading this page, please send us an email.
Mandatory and optional fees
When making a booking, you will initially see the rental price in which the possible discounts have already been processed. In addition to the rent, there are mandatory and optional costs. These are shown below. When making a (draft) booking, all of these amounts are shown so that you know exactly what the total costs are. You must pay the security deposit in cash upon arrival.
Payment terms
- 40% when making the booking
- 60% no later than six weeks before arrival
Mandatory fees
- Administration costs
- Bed linen (sheet, duvet cover and pillowcase)
- Cleaning (price varies per house type)
- Park costs (water and electricity)
- Tourist tax (above 18 years)
Optional costs
- Towels (per set of 2)
- Tea towels (per set of 2)
- Baby items
- Preferred booking
Dogs
Dogs are unfortunately not allowed.
Park details
Domaine de Castellane
Managers: Max and Mirthe
Email reception: castellane@francecomfort.com
Reception address:
Reception Domaine de Castellane
Le Cheiron
04120 Castellane
France
The administrators are UK-speaking
Travel information
Two weeks before arrival you will receive all necessary information by e-mail. Some points on this:
- Arrival between 16.00 and 19.00, departure before 10.00.
- If you are arriving later, you can email and consult with the reception before departure.
- For late arrival between 20.00 – 21.00 without consultation we charge a surcharge of € 10. On late arrival between 21.00 – 22.00 without consultation we charge a surcharge of € 25. If you come later than 22.00 without consultation, the reception will happily help you the next morning at 8.30.
- If you are delayed during your trip, there is an emergency number in the arrival information
- Directions for the last part of the journey are included in this email. The website also has a map with interactive directions
Tourist tips
Do you like to go out with your partner or with the family? On our page with tourist tips there are a large number of tips with detailed descriptions, photos and usually also a video. This way you can prepare yourself well at home, but also have a look around at what you want to do the coming days.
Photos
The photos give an impression of the house. Because the houses are owned by private owners, the interior of each house will differ. So no rights can be derived from these photos.
Wifi
There is wifi at the park. Every house also has wi-fi. However, the speed is lower than you are probably used to at home. It is not suitable for downloading heavy files but only for holiday use.
Deposit
A deposit of € 300 must be paid upon arrival. Please use a credit or debit card after which € 300 will be blocked (so not debited!) on your account. Approx. 2 weeks after departure, the blockade will be lifted if there is no damage. If you pay (by bank or cash) the amount will be refunded after approx. 14 days after departure if you have left your IBAN number.
Frequently Asked Questions
Check out our dedicated FAQ page if you want more information. And if your question is not listed, please email us.
